Frequently Asked Questions


Is there a satisfaction guarantee?

Yes! If you’re not 100% satisfied with an order, please just email us at support@clubfeast.com or text us at 510-613-4596 and we will make it right :)

Can I cancel my order?

Yes. Just go to your "My Orders" tab and at the bottom click Cancel and Refund Order. There is no cancellation fee if you do this before 2 pm the day before delivery.

How do I track my order?

After checkout, go to your Scheduled orders tab, and click on your order. It’s like the FedEx of catering. You can follow your order through every step.

Will I get a confirmation?

Yes. We will immediately email you an order confirmation. We will also reconfirm your order on the day before, and send you delivery updates by text message.

Do I get a receipt?

Yes. Club Feast will email you a receipt upon checkout. You can also see your order details and history in the “My Orders” tab.

How do I know if I ordered enough / well?

If you have questions about your order or a restaurant, just email us at support@clubfeast.com or text us at 510-613-4596 as our on-call tastemakers would be more than happy to help!

When do I get my reward?

Your rewards points will be deposited into your account the morning after your delivery and can immediately be used to redeem Amazon.com gift cards in increments of $25.

Why Choose No Fees Catering?

 No Hidden Costs: The price you see is the price you pay. No extra fees, no surprises.

• Top Restaurant Food: We partner with well-known local restaurants to make sure your guests get amazing, freshly prepared meals.
• Custom Menus: Whatever your taste or dietary needs—vegetarian, vegan, or gluten-free—we work with restaurants to create the perfect menu for you.
• Friendly and Professional Team: From setup to service, our team makes sure your event goes smoothly.
• Flexible for Any Event: Big or small, we cater to all kinds of events, providing great food and service no matter the size.
• Fresh Ingredients: Our partner restaurants use local, fresh ingredients to make every dish taste its best.

With No Fees Catering, you can relax knowing your guests will enjoy top restaurant food, and you won’t get hit with any hidden costs. Our goal is to make your event easy and enjoyable with food everyone will love.

Have questions? Text us at 510-613-4596